CCI Restoration Services
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Customer Testimonials

From Tom & Mary - Jacksonville May 2005

"...want to thank you for the work done on our home...Our neighbor...looked at the repairs and said it looked like brand new, like a new house.  We appreciate your professional, yet considerate way of dealing with us and your prompt return of our frequent phone calls."

From Margaret - Jacksonville May 2005

"Our little fire had a big impact on our family.  During this sensitive time, your company helped restore my home back to normal.  I would like to Thank everyone at CCI for his/her hardwork!"

From Ken - Amelia Island March 2006

"First allow me to explain that I had great difficulty getting anyone with restoration experience to come up to Amelia Island from Jacksonville.  I have USAA and CCI Restoration agreed to contract with me...I could not have been more pleased with the level of professional, attention to detail and honest...Highlights of my restoration, which was approximately in the $140,000 level are:

  • Communications - CCI tracked my project and communicated with me in a very proactive manner.  Questions were answered quickly and thoroughly.

  • They were honest, no hidden charges, no surprises at the final draw.

  • They have high standards.  Several trades performed below my expectations.  In most cases...saw it first and had it redone.

  • They did not cut corners.  They used specified materials in all cases.

  • Trades showed up when...said they would.  CCI has considerable in house tradesman...

  • CCI requires all trades to prove documentation of all their employees and requires proof of insurance and workman's comp.

  • An advantage to me was that they were certified by my insurance company, USAA, so a 2 year warranty is in place.  I have had them back twice since the project for small problems with what the HVAC company did.  They were 'next' day responsive."

From Bob - Jacksonville September 2006

"I wanted you to know how much we appreciate the work that CCI did in restoring our 'crash room', as my grandson calls it.  The room looks like nothing had ever happened, which is amazing when we look back at the pictures of April 22nd.

When I think back to that eventful morning, talking to State Farm and having to make a decision about which contractor to use I can only thank my lucky stars that CCI was the first contractor on their list and it was the one we chose.  Guess you can call it the 'luck of the draw' and it certainly was our luck to be associated with CCI...

What is so impressive is your attitude and being proud of your work and not accepting anything less than work you and your customer can be proud of...I wanted to say THANKS with more then a note...Many thanks again for your services and please feel free to use our name as a reference in the future."

From Saundra - Jacksonville Beach March 2007

"Mr. Grooms, you were so nice to be concerned about my health, I thank you.  I would also like to thank your QA coordinator...his patience with me in getting this project finished!!  All the employees that came to help me were so wonderful.  This company should win the 'Sterling Award!!'".

"I just wanted you to know what fine workers you have...they are professional in doing their jobs.  It's hard to find young men these days that work!!  Thank you."

From Liz - Jacksonville April 2008

"Thank you for your time and care in the restoration of our home...Many thanks"

From Joyce & Lee - Jacksonville June 2008

"Lee and I would like to thank each of you for the outstanding job you did for us on our condominium...the quick response - Chris and Romeo, came in ready to do the job.  They got to work immediately, explained what they were doing and why.  I was very impressed with the way the whole job was handled.  Chris even came over on Saturday and Sunday to check on the drying process.  We were so pleased with the professionalism of everyone.  We will happy to recommend CCI to anyone.  In fact we would have definitely have used CCI for repairs if...had not offered to replace the carpets.  I gave them your address and phone number in case they ever had this problem again.  Thanks again for an excellent job."

 

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CCI Restoration Services is a locally owned and operated Insurance Restoration company that is a licensed General Contractor in the state of Florida and operates in Duval, Clay and St. John's counties.

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